Online Collections Usability: Searching Versus Browsing

6 September 2026

It is no surprise that the global rise of the Internet since the late 1990s has ushered in the era of online, digitized collections from art museums around the world. From the expansive collections housed at the Metropolitan Museum of Art in New York and the Louvre in Paris to the comparatively smaller collections housed at institutions such as the Ackland Art Museum in Chapel Hill, NC, art museums have increasingly digitized their collections to make them more accessible to the public. But are these collections really more accessible? Who is the “public” that are using these online collections? Are some collections more accessible to members of the public with a higher prior knowledge of art and art history than others?

For this week’s blog post, I am going to take a deep-dive into Michael Whitelaw’s “Generous Interfaces for Digital Cultural Collections”1, a 2015 article that examines the user interfaces (UI) of various online digital collections for usability. More specifically, I will examine a handful of online collections in 2026 using the same metrics Whitelaw uses in determining the user-friendliness of his chosen collections. 

At the conclusion of the article, Whitelaw supports what he refers to as “generous spaces” in UI design, defining them as providing “rich, navigable representations of large digital collections; they invite exploration and support browsing, using overviews to establish context and maintain orientation while revealing detail at multiple scales.”2 In other words, the most effective digital collections are paired with UIs that are a middle-ground for scholarly research and casual browsing. Generous spaces are ones that prioritize both collection search-ability and spontaneous discoveries, catering to a wide array of potential online users. 

As an art historian, I typically visit an online collection with a specific work in mind, therefore using the collection to find that item. Rarely do I visit an online collection to browse casually. I open up the webpage, find the search feature, and type in the information I already know about the work I am searching for. Any results beyond this work are purely superfluous in my search, and many times non-related objects actively hinder my search if my search parameters are not detailed enough. For example, when I was working on a project on the statuette of Juno housed at the Ackland Art Museum, I often consulted the museum’s “eMuseum” to double-check information. The collection UI opens up to its main page, which is headed by a search box and a “View All Works” button. As someone with a specific object in mind, I usually just typed “statuette of Juno” into the search box and it eMuseum returned the object I was looking for.


But this isn’t the case in all instances. As someone who works with ancient Mediterranean antiquities, many objects lack official titles and are instead given descriptive names such as “Marble Portrait of a Young Woman” or “Monumental Hydria”. These names make it difficult to search for specific objects, since the names are more subjective than Leonard di Vinci’s “Mona Lisa” or more recent works of art. If I search “Statue of Woman” on the Met’s online collection, I get nearly 2,500 results without adding any additional filters or terms.


So what actually makes a digital collection a “generous space”? Despite my apparent bashing of the Met’s online collection above, it actually does a reasonable job at catering to both search-focused users and browsing-focused users. On the collection’s homepage, users are given the option to search the collection via a standardized search bar (1) or browse the collection in a variety of ways. The Met consolidated its highlights under the “Highlights” tag (2) and also gives the options to search for only images in the public domain (3) for artists and other users interested in using their images for reproduction or re-imagination. Moreover, users can browse by individual subject collection (4)—which for the Met groups objects by the room or wing of the building they are located in.


The Ackland’s eMuseum is less of a generous space than the Met’s, as it lacks a clear browsing feature beyond dumping the user into a “View All Works” spaces. For the Ackland, this directs users to more than 22,000 works of art that require additional filtering—an overwhelming experience for many casual browsers. Of course, the Ackland has a much smaller online collection than the Met (~22,000 works vs ~535,000 works) and fewer resources to work with to develop their digital platform. 


With the previous online collections explored and critiqued, it is time for me to turn your attention to one of my favorite digital collections: the Beazley Archive. Run by the Classical Art Research Centre (CARC) at the University of Oxford, the Beazley Archive is an online database version of Sir John Beazley’s classifications of Greek vase painting, which were published as volumes in 19423 and 19564. The database started as a visual companion to Beazley’s volumes, since they originally contained no images. 

Today, the database holds more than 137,000 individual records of Greek vases which are accessible through a variety of search formats. The original search feature—dubbed “Traditional Search”—is an HTML-based search engine predominantly used by older academics. There is no room for casual browsing in this search feature, as the tool requires specific information to locate vases.


Beyond this feature, “Advanced Search” is more geared towards search-ability and “Basic Search” is geared towards browse-ability. “Advanced Search” provides more options for filters than “Basic Search” does, allowing those with more knowledge of the online collection’s holdings to navigate for specific objects. “Basic Search” presents the user with eight options for an initial filter, allowing them to narrow down the 137,000 options by a single metric rather than a series of them.


Once an initial filter is applied, the Beazley Archive returns a page of images, allowing the user to filter through them by visual marker rather than metadata information. Below is an example search for vases in the hydria shape using the Simple Search. In this case, “Shape” was selected as the category from the list of options (see above, left) and “hydria” was selected as the shape. There were 3,418 results for hydriai in the Beazley Archive.


If these search options seem like too much for a user, the Beazley Archive also has a “Show a sample vase” button that will randomly generate a record from their collection, giving users a taste of the collection’s holdings. This button can be pressed as many times as desired, generating a different vase each time.

  1. Michael Whitelaw. “Generous Interfaces for Digital Cultural Collections.” Digital Humanities Quarterly, vol. 9, no. 1 (2015). ↩︎
  2. Whitelaw, paragraph 46. ↩︎
  3. John Beazley. Attic Red-Figure Vase-Painters. Clarendon Press. 1942. ↩︎
  4. John Beazley. Attic Black-Figure Vase-Painters. Clarendon Press. 1956. ↩︎

Comments

4 responses to “Online Collections Usability: Searching Versus Browsing”

  1. Kat Cardullo Avatar

    There really is such a divide between casual and academic users of collections interfaces, and you chose some great examples that speak to that! I’m not a scholar of classical art, so I had never seen the Beazley Archive before. It’s a really fascinating tool, and super intuitive to use! It also looks like they’re playing with some experimental external search tools on top of a standard and advanced search, and I’m curious how well those seem to be working out for them- especially considering the vagueness of the naming conventions of ancient Mediterranean antiquities in modern museum catalogs that you pointed out. There are a lot of proposed ways to implement that kind of semantic searching into collection databases, but not a lot of answers thus far.
    I also hadn’t really considered the generational divide in search strategies until you mentioned that most older academics using the Beazley Archive are using the “traditional search” option. If a large group of scholars is very used to using specific methods to find specific works and those methods have been functional for years, it is sort of unkind to up and change things for no reason. It just goes to show that having variable levels of user input in your search methods is a great way to let users naturally scale their experience on the site with their level of expertise. Of course, not to suggest that people can’t adjust to new search strategies at any point in time, but knowing your audience and how they prefer to access your collection is really important. Accessibility isn’t just offering new solutions, but meeting people where they are at and working from there.

  2. Caroline Fenstermacher Avatar
    Caroline Fenstermacher

    I also noted the difference between the casual browser and the focused researcher. I think that some user interfaces definitely favor one over the other. I believe that this is especially the case for the Beazley Archive, whose search favors those who have a specific vase, subject, or shape in mind. Would you agree? I think that the Rijksmuseum and the Metropolitan Museum both have websites and collection searches that also encourage leisurely browsing. I am especially impressed with the Rijksmuseum’s Art Explorer prompts that engage visitors directly with its collection.
    Whitelaw’s article definitely supports such generous interfaces, and I think that experiments with technology, like those of Bell, Offert, and Bonisch, will create even more user-friendly interfaces. After exploring a few of the interfaces that Tim Sherratt discussed in his post, I was already impressed at the intuitiveness of databases compiled before 2011. Despite the potential for greater user accessibility, I think that the size and wealth of the institution plays a big role in the website design. With this in mind, it makes sense that such large and well-funded institutions like the Rijksmuseum or the Met have such generous user interfaces.
    I noticed that a museum close to my hometown, the Reading Public Museum, seemed to pivot from a research-based, minimalist collection search to a more browse-friendly Google Arts & Culture platform. This transition made browsing more accessible, but it also limited my ability to search for specific objects by accession number.
    While well-funded museums like the Met or the Rijksmuseum have the ability to create websites that respond to researcher and leisurely viewer needs equally, it may be more difficult for smaller institutions, like the Beazley Archive on one extreme and the Reading Public Museum at the other, to accomodate both of these needs.

  3. Caroline Fenstermacher Avatar
    Caroline Fenstermacher

    I also noted the difference between the casual browser and the focused researcher. I think that some user interfaces definitely favor one over the other. I believe that this is especially the case for the Beazley Archive, whose search favors those who have a specific vase, subject, or shape in mind. Would you agree? I think that the Rijksmuseum and the Metropolitan Museum both have websites and collection searches that also encourage leisurely browsing. I am especially impressed with the Rijksmuseum’s Art Explorer prompts that engage visitors directly with its collection.
    Whitelaw’s article definitely supports such generous interfaces, and I think that experiments with technology, like those of Bell, Offert, and Bonisch, will create even more user-friendly interfaces. After exploring a few of the interfaces that Tim Sherratt discussed in his post, I was already impressed at the intuitiveness of databases compiled before 2011. Despite the potential for greater user accessibility, I think that the size and wealth of the institution plays a big role in the website design. With this in mind, it makes sense that such large and well-funded institutions like the Rijksmuseum or the Met have such generous user interfaces.
    I noticed that a museum close to my hometown, the Reading Public Museum, seemed to pivot from a research-based, minimalist collection search to a more browse-friendly Google Arts & Culture platform. This transition made browsing more accessible, but it also limited my ability to search for specific objects by accession number.
    While well-funded museums like the Met or the Rijksmuseum have the ability to create websites that respond to researcher and leisurely viewer needs equally, it may be more difficult for smaller institutions, like the Beazley Archive on one extreme and the Reading Public Museum at the other, to accommodate both of these needs.

  4. Mert Overcash Avatar

    I really appreciated your assessment of the three different museum online collections, using the criteria of the generous user interface. The comparisons made me more able to appreciate just how robust and different the Beazley Archive is. You demonstrate well how generous user interfaces are not just those that play to the broadest general public but instead are specific to multiple groups of understood users. I think this is especially telling when you look at the ability to visually search the collection, instead of having to rely on metadata, and also the keeping of the traditional search. It’s rare to find collections that have a usable visual search. This may be because collections often include a much greater variety of object types with less standardized features. I don’t think that is a negative to the Beazley Archive though, but an understanding of exactly what their collection holds and how best to present it. I think the presence of all ways to search also shows a deep understanding of who their user base is rather than a desire to design for an imaginary public. The Beazley Archive seems to intuitively understand that people who would make it onto their online collections page already have a pre-existing interest in the materials, but that they might be at different points in their interest. It also shows an understanding that this collection is not just used by classicists or anthropologists or archaeologists, but by art historians and potentially artists who benefit greatly from the ability to see multiple examples next to each other. I would be curious with such a robust and well thought out design if the back end of the Beazley archive is also accessible to information workers. 

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